Jane Smith
123 Home St
Home City, ST 12345
123-456-7890 jane@email.com
OBJECTIVE:
Seeking a position in the bookkeeping and accounting department of a health care company, offering me the opportunity to continue to learn and improve my skills.
QUALIFICATIONS:
• Over 8 years of experience in bookkeeping and administration in the health care industry
• Experienced with handling collections while maintaining strong customer relations
• Detail-oriented with excellent documentation skills
• Good communications skills both in person as well as on the phone and via written communications including email
• Complete knowledge of privacy requirements in health care and scrupulously follow all procedures
PROFESSIONAL EXPERIENCE:
Bookkeeper/Billing Clerk
Medical Corporation
Home City, ST
August 2005-present
• Creation and updating of patient files, maintenance of database
• Worked with insurance companies and patients to handle billing inquiries and disagreements, processed claims via insurance, worker’s compensation and state coverage
• Handled collections issues, researched payment histories and confirmed balances owing
• Managed large scale conversion from paper to electronic file system
Bookkeeper/Administrative Assistant
Medical Office
Home City, ST
June 2003-August 2005
Responsibilities:
• Preparing new patient files, updating with current insurance and other information
• General office duties including filing and other paperwork on behalf of doctors and administrators
• Confirming insurance coverage and contacting patients in case of denial
• Handling patient inquiries
• Handling collections on outstanding patient and insurance accounts
Customer Service Representative
Major Insurance Company
Home City, St
September 2001-June 2003
• Took information from new potential clients and processd application forms to pass to underwriters
• Handled inquiries from clients regarding coverage
• Confirmed insured coverage, deductibles and co-pays with medical offices
• Confirmed medical histories on potential clients with doctor’s office and hospitals
EDUCATION:
Associate Degree in Business Administration
Community College, 2003
COMPUTER SKILLS:
• Microsoft Office, especially Word and Excel
• Insurance Billing and Coding Software
• Internet Research